Policy
Please ensure that you read this policy thoroughly for the best shopping experience with TheD’luxeCollection. By placing an order on our website, you are agreeing to the terms listed in our policies.
Shipping
All orders are shipped via Royal Mail. Our UK processing time is 3-8 business days, and international shipping time is 6-14 days.
After your order has been placed, please refer to your tracking details sent via email regarding shipping and delivery updates.
Returns
If you are unhappy with your unit, we accept returns within 14 days of delivery.
*Disclaimers*
Once your order has been dispatched we are no longer responsible for any lost, stolen, or damaged items. Please contact your local post office if you do encounter any problems.
During sale periods, order processing time can slightly increase.
We do not process or ship orders over the weekend or during the bank holiday periods.
-TheD’luxéCollection